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Complaints and Dispute Resolution
Remedies and complaint filing deadlines vary by program or incident. To file a service or any form of harassment complaint, please contact the Executive Director by email at director@dscrc.org. Please include your name, address, telephone or other contact information. A response will be made by the Director within five (5) business days and will include the process of appeal, if needed.
To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail:
U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Mail Stop 9410, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.
